Effective date: Feb, 17, 2023
This Policy does not apply to Personal Information relating to employees, job applicants, and contractors, who will be provided a separate Privacy Statement from Sunrider where required by law.
INFORMATION SUNRIDER COLLECTS
- Personal Information Collected From You
When you submit an online application to become an Independent Business Owner ("IBO") or Authorized Business Owner ("ABO"), Sunrider collects the following Personal Information from you:
- E-mail address;
- Billing information, including your address, telephone number, and fax number;
- Sponsor information;
- Social Security Number;
- Date of Birth;
- Marital Status;
- All the above information for the spouse of the IBO, the ABO, the co-applicant, and the spouse of the co-applicant, if applicable;
- Credit card number to process your orders;
- Bank and bank account information in order to receive direct deposit for bonus checks or a bank draft for payment; and
- A personally chosen user name and password for utilization with your assigned ID number.
When you submit an online application to become a Retail Customer or Preferred Customer, Sunrider collects the following Personal Information from you:
- E-mail address;
- Contact information, including your address, telephone number, and fax number;
- Bank and bank account information in order to use a bank draft for payment;
- Credit card number to process your orders; and
- A personally chosen user name and password for utilization with your assigned ID number.
If you would like Sunrider to track and record your usage on its websites, you must OPT-IN to it. This function is automatically disabled, and will only be turned on if you request it. The purpose of this function is strictly customer service oriented and used in order to help you navigate our websites. Any information related to this service will be deleted after 30 calendar days. If you opt-in, Sunrider collects the following Personal Information from you:
- All keystrokes you make on our websites;
- Screen recording while using our websites;
- Your web browser name, version, and build platform for the browser used to access our websites;
- Your device hardware IP address, hardware name, and operating system version for the device used to access our websites.
If you have opted into the web tracking services, you can turn these tracking services on and off whenever you like by going to your Account page and changing your preferences.
- Website Use & Navigation Information
- Collection of Visitor Information
Sunrider collects the following information when you visit our Site:
Upon entering the Site, the Site places a Session Cookie for your web browser into your computer's Random Access Memory ("RAM"). In order to place an order or utilize the business management functions on the Site, you must log on with your ID number and password. Once you log on, the Session Cookie allows the Site to remember your ID number and rank. No other personally identifiable information is stored in the Session Cookie. The Session Cookie is deleted from your computer's RAM when you exit your web browser. The Site also places a Persistent Cookie for the web browser on your computer. The Persistent Cookie enables the Site to remember the country, language, and date of your visit. If you return to the Site, you will be presented with the country and language that you chose the last time you entered the Site. No personally identifiable information is stored in the Persistent Cookie. From time to time, Sunrider may use third party services to improve the performance of the Site, and these services may place additional non-personally identifiable information in your Persistent Cookie. Sunrider does not track or maintain records of Session or Persistent Cookies. If you set your browser to disable cookies, you will be unable to access and utilize the Site. For more information on Cookies and their uses, please refer to http://en.wikipedia.org/wiki/HTTP_cookie.
If you choose, you may browse the Site without entering your ID number during your visit. Sunrider stores the Internet Protocol address, the time and date of entry, and the specific pages viewed by each visitor to the Site. Sunrider also stores the ID number if you log on with your ID number. This information is maintained for security purposes only, and will not be disclosed to third parties.
We use third-party web analytics software, such as Google Analytics and Google Tag Manager, in connection with our Sites. Web Analytics software helps us understand how visitors interact with the Site, how we can further improve the user experience, and how we can attract new customers. Information collected through these means may include, without limitation, web browsers used to access our Sites, the length of visits to certain Site pages, and page response times.
We may use social media plug-ins from companies like Youtube, Facebook, or Twitter, on our Site to enable you to easily share information with others. We may also use the information collected from the plug-ins, such as your demographic data and marketing or product preferences, to learn about your interests and better serve you. These plug-ins may allow social media companies to receive Personal Information about you and your visit to our Site through the placement of cookies on your computer. This enables companies to recognize you on websites belonging to them, their affiliates, and their partners, and to use information collected from your visit to our Site to supplement information about your prior activity on those websites. The plug-ins collect such information about users regardless of whether they specifically interact with the plug-in.
Sunrider does not control what information is collected by the social media plug-ins, or whether the social media companies share this information with other users. We encourage you to refer to the privacy statements on the social media company websites for more information on social plug-ins.
This section describes the business purposes for which Sunrider uses the Personal Information we collect. Please note that there may be other uses, which we would describe to you when we collect the information.
- To contract with you, including:
- To confirm, process, ship, and invoice your orders;
- To calculate earnings, bonuses, and qualifications;
- For other contractual purposes.
- For our legitimate business interests, including to:
- Respond to your inquiries and requests, send communications, and other customer services;
- Provide training and information on new products and services;
- Provide and improve our products and services;
- Maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business;
- Verify your identity in connection with a communication, transaction or account between you or us or in connection with your exercise of your privacy rights; and
- Provide our Site and make the Site more useful and valuable for you and your Sunrider organization.
We may use or disclose your Personal Information when we have your consent to do so, including when you opt in to receiving certain communications where required under applicable law. If we are using your Personal Information based on this ground, you may withdraw your consent at any time by contacting us using the contact information below.
- Compliance with legal obligations
Sunrider may use or disclose your PersonaI Information when necessary to:
- Comply with a court order, subpoena, or warrant;
- Comply with the request of a government agency or regulatory body
- Collect monies owed to Sunrider;
- Investigate activities that Sunrider believes in good faith are unlawful;
- Protect the rights, property, and safety of third parties and Sunrider.
We may share or disclose your Personal Information (including all categories of Personal Information collected as described in Section I above) for a business purpose with third parties, including affiliates, agents, vendors, or service providers who assist us in the process of providing products or services to you, or otherwise perform functions on our behalf. These third parties use your Personal Information only at our direction.
Within the Sunrider organization, your Personal Information (including your birthday (month and day only) may be shared with your uplines. In addition, for the sole purpose of allowing support and the management of your downline, Sunrider provides, in the strictest confidence, the Personal Volume (and US dollar volume), Downline Volume (and US dollar volume), bonus recap, ID Number, sponsor's name, name, birthday (month and day only) and contact information of your downline in PV/DV and $ Management Reports ("Reports"). The Reports, including all data contained therein, constitute confidential, proprietary trade secrets of Sunrider. IBOs, ABOs, and Retail/Preferred Customers may not collect, distribute, or gather personally identifiable or confidential information about other IBOs, ABOs, or Retail/Preferred Customers, except: (1) in connection with their downlines and solely for the purpose of promoting their Sunrider Independent Business; and (2) to manage and train their downlines. If the IBO or ABO is located outside the United States, their home country may not offer the same or a similar level of privacy protection as in the U.S. However, Sunrider will take reasonable measures to ensure that the information in the Reports is kept in confidence.
We reserve the right to disclose your Personal Information if permitted or required by law, or in response to a law enforcement or other legal request and/or to comply with a judicial proceeding, court order, or legal process. We also may disclose your Personal Information if we believe such disclosure is reasonably necessary to protect or defend our interests or the interests of our users or as necessary to protect the public from harm. If we sell or transfer a business unit or asset to another company or enter into a strategic business transaction, we may share your Personal Information with parties to the transaction to disclose our assets, respond to due diligence requests, or for other purposes to facilitate the business transaction.
We may share aggregated data with third parties collectively in an anonymous way, which does not reveal Personal Information. In addition, we may share your Personal Information with a third party at your request, or if you consent to the disclosure.
- Opting Out
- Accessing, Correcting or Deleting Your Personal Information
If you do not wish to receive marketing information from us, you may opt out by: (1) declining marketing information when registering or at other information gathering points on the Sites, or (2) informing us that you no longer wish to receive marketing communications by emailing us at firstname.lastname@example.org. We will comply with these requests except with respect to communications required by law or contract, or that do not require your consent under applicable laws.
You have the right to access, correct, or delete your Personal Information, where provided for under and subject to applicable data protection laws. To exercise these rights, please use the Change Profile page on the Site, or contact Sunrider using one of the following contact methods:
- Email email@example.com; or
- Call Sunrider on (310)781-8096
Please include your name, address, ID Number, and/or email address when you contact Sunrider. You may update your information on the Change Profile page or change your password on the Site.
If you request deletion of your Personal Information, Sunrider may keep some of your information on file for business and legal reasons as permitted under applicable law.
If you are a resident of California, Virginia, or another US state (such as Colorado, Connecticut and Utah) with a data privacy law in effect that is similar in scope or content to such laws in California or Virginia, you may have additional rights. Please see the following privacy statement:
Supplemental Privacy Statement – Certain United States Residents
For a description of additional rights applicable to individuals located in the EEA, Switzerland, or UK, please see the following privacy statement:
Supplemental Privacy Statement for EEA/Switzerland, UK, Residents
Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain third parties, even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please contact us at firstname.lastname@example.org.
- Security of Information
- ID Number, User Name, and Password
- Stolen or Lost Information
We use commercially reasonable administrative, physical and technical measures intended to safeguard your Personal Information and help protect it from unauthorized access or loss. Unfortunately, no data transmission over the Internet is 100% secure, and while Sunrider makes every effort to protect your personal information, Sunrider cannot guarantee its complete security. Sunrider makes no assurances about our ability to prevent any loss, misuse, or alteration of the information that Sunrider obtains from you, and Sunrider will have no liability to you or to any third party arising out of any such loss, misuse, or alteration. Because security is as important to Sunrider as it is to you, Sunrider will continue to search for and implement security measures in order to protect the security of your personal information.
Your ID number, user name, and password are specific to you and must be safeguarded by you. You accept sole responsibility for all use of the Site conducted with your ID number, user name, and password. Sunrider strongly advises that you change your password frequently.
You must promptly notify Sunrider via email at email@example.com if you suspect that your credit card number, ID number, user name, and/or password has been lost, stolen, or used without your permission. After receiving your notification, Sunrider will remove that credit card number, ID number, user name, and/or password from your account and update its records accordingly.
The Site is a general audience site that is not specifically designed or targeted at children. Sunrider does not knowingly collect, use, or disclose personally identifiable information about visitors under 18 years of age. As such, Sunrider does not sell or share Personal Information of consumers under 18 years of age. By accessing our Sites or initiating any communication with us, you represent that you are at least 18 years old.
Sunrider reserves the right to change this Policy at any time. Sunrider will post any changes to this Policy with their effective dates. If Sunrider makes material changes to this Policy, Sunrider may also communicate them by email or conventional mail. You acknowledge and agree that it is your responsibility to update Sunrider with your current contact information, review this Site and this Policy periodically, and to be aware of any modifications. You can update your information on the Change Profile page on the Site. Your continued use of the Site after any modifications will constitute your acknowledgment of the modified Policy and your agreement to be bound by it.
The original text of this Policy is in English and any interpretation of it will be based on the original English text. In the event of a conflict between different translations of this Policy or any documents or notices related thereto, the original English version will prevail.